Returning your Kneease device


We understand you sometimes need to send something back, either it's not working or you're just not satisfied. We make it as simple as possible for you to return your device to us and get a full refund.

Please first read the terms and conditions of sale to see if you are eligible for a refund.

  1. Every dispatch has a returns label enclosed within it.
  2. Complete the Reason for Return form next to the label.
  3. Repack the item securely, in its original packaging with the Reason for Return form.
  4. Affix the self-adhesive Returns Label, printed on the front of this form and take the item to your local Post Office.

Please keep your proof-of-posting in case your product is lost in transit. We need to see the proof so we can issue a refund or replacement anyway.

Terms and conditions

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Buy your Kneease from only £34.99 (usual price £49.99).

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Knee pain guide

Download our guide

A 10 page, illustrated guide to causes of knee pain to help you understand the condition.

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What our users say...

"Kneease helps with the pain. I´ve recommended it to many of my friends. "

"John Niles, arthritis sufferer"

"I've found I get about one hour of pain relief from each treatment.."

"Peter Nimin"

"It takes away the pain and stiffness and really helps. "

"Geoffrey Orme"

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