We understand you sometimes need to send something back, either it's not working or you're just not satisfied. We make it as simple as possible for you to return your device to us and get a full refund.
Please first read the terms and conditions of sale to see if you are eligible for a refund.
Please keep your proof-of-posting in case your product is lost in transit. We need to see the proof so we can issue a refund or replacement anyway.
A 10 page, illustrated guide to causes of knee pain to help you understand the condition.