Frequently Asked Questions


Who's the company behind Kneease

Medical Technology Ltd, one of the UK's largest healthcare device manufacturers. MTL's head office is in Guernsey with fulfillment operations in Southampton and the Netherlands.


Is Kneease guaranteed to remove all pain in my joint?

No. Kneease has been shown to help manage knee pain but its effectiveness is dependent on the patient and can vary. Users report significant benefits between two and four weeks of use but sometimes immediately. Read our customer feedback here for examples.


What do I do if it doesn't work for me?

Simple, every order comes with a pre-addressed label for returns so you can easily post it to us for a refund. We operate a full money back guarantee for all orders.


Can I use Kneease anywhere?

The device is light, portable and safe to use while working, playing sports or other activities. Many users carry their Kneease in their handbag or to work and use the device when they experience pain.


How does Kneease compare with TENS

TENS, or Transcutaneous electrical nerve stimulation is an option for pain relief but it is not always effective. It is also difficult to apply correctly to the knee, requires gel, pads and stops the user from being mobile when applied.


Can I use Kneease with other treatments?

Yes. You can safely combine Kneease with any other treatment. Kneease is safe and side effect free and does not inhibit the effectiveness of any other treatment. A 1984 study in the Journal of Pain showed that combining other modalities (methods of therapy) with vibration therapy meant greater overall pain relief.


Is Kneease usable for other areas of the body?

No. Kneease is specifically designed to help manage pain of the knee joint.


How long do the batteries last?

On a single charge the integrated battery is suitable for 3 to 4 treatments. Charging takes 6 to 8 hours.


How do you charge the device?

Push the charger plug fully into the green pad where it says 'DC' and plug in the other end of the cable into a USB socket. There is a faint red glow when charging and a bright green light when charged. Remove the charger cable before activating the device.


How do you use the pulse settings on the device?

Press and hold the on/off button to turn the device on. Repeated pressing of the button cycles through the pulse modes. Press and hold the button to turn off. When starting, the device will always start at setting one. When cycling through the modes after mode 10, the device returns to mode 1.


Order Now

Buy your Kneease from only £44.95 (a discount on pharmacy prices of around 10%).

Knee pain guide

Download our guide

A 10 page, illustrated guide to causes of knee pain to help you understand the condition.

What our users say...

"Kneease helps with the pain. I´ve recommended it to many of my friends. "

"John Niles, arthritis sufferer"

"I've found I get about one hour of pain relief from each treatment.."

"Peter Nimin"

"It takes away the pain and stiffness and really helps. "

"Geoffrey Orme"