Ordering Help & Support
We're here to help with every step of your order
Get Support
📞
Phone Support
Call us during working hours for immediate assistance
0845 680 9635
Please have your order number handy✉️
Contact Form
Send us a message anytime for help with any aspect of Kneease
We'll respond within 24 hours
Available 24/7🌍 International Orders
Important: Select the appropriate flag from the top right of the website to set your delivery country and shipping options.
UK & Ireland
Standard delivery and support for British Isles
European Union
Delivery available to all EU member countries
Australia
Full delivery service to Australia and New Zealand
📦 Shipping Information
Destination | Fast Delivery | Low Cost Delivery |
---|---|---|
UK & Ireland | Express - Estimated delivery in 1 to 2 working days for orders placed before 2pm. £4.95 | Economy - Estimated delivery in around 5 to 6 working days. £2.95 |
European Union | Express - Royal Mail International tracked and signed (3 to 4 working days, priority handling, fully tracked). €5.95 | Economy - Royal Mail International standard (4 to 5 working days, no tracking). €3.95 |
Australia | Express - International Standard. Delivery in around 5 to 7 working days. $8.95 | Economy - International Tracked and Signed for. Priority handling. Delivery in 4 to 5 working days. $5.95 |
💳 Payment Methods
💳
Credit & Debit Cards
- ✓VISA
- ✓VISA Debit
- ✓Mastercard
- ✓VISA Electron
- ✓Delta
- ✓Solo
- ✓Connect
- ✓Maestro
📱
Digital Payments
- ✓Apple Pay (mobile devices)
- ✓Google Pay
- ✓PayPal
🌍
Regional Methods
- ✓iDeal
- ✓EPS
- ✓Sofort
- ✓GyroPay
- ✓Bancontact
Note: Payment options are automatically shown based on your location during checkout via Stripe.
🏢
Trade Enquiries
We welcome enquiries from distributors who may wish to purchase Kneease devices at volume discounts.
Contact Us for Volume Pricing →