Help line:
02380 248725

Ordering Help & Support

We're here to help with every step of your order

Get Support

📞
Phone Support

Call us during working hours for immediate assistance

0845 680 9635
Please have your order number handy
✉️
Contact Form

Send us a message anytime for help with any aspect of Kneease

We'll respond within 24 hours
Available 24/7

🌍 International Orders

Important: Select the appropriate flag from the top right of the website to set your delivery country and shipping options.
UK & Ireland

Standard delivery and support for British Isles

European Union

Delivery available to all EU member countries

Australia

Full delivery service to Australia and New Zealand

📦 Shipping Information

DestinationFast DeliveryLow Cost Delivery
UK & IrelandExpress - Estimated delivery in 1 to 2 working days for orders placed before 2pm.
£4.95
Economy - Estimated delivery in around 5 to 6 working days.
£2.95
European UnionExpress - Royal Mail International tracked and signed (3 to 4 working days, priority handling, fully tracked).
5.95
Economy - Royal Mail International standard (4 to 5 working days, no tracking).
3.95
AustraliaExpress - International Standard. Delivery in around 5 to 7 working days.
$8.95
Economy - International Tracked and Signed for. Priority handling. Delivery in 4 to 5 working days.
$5.95

💳 Payment Methods

💳
Credit & Debit Cards
  • VISA
  • VISA Debit
  • Mastercard
  • VISA Electron
  • Delta
  • Solo
  • Connect
  • Maestro
📱
Digital Payments
  • Apple Pay (mobile devices)
  • Google Pay
  • PayPal
🌍
Regional Methods
  • iDeal
  • EPS
  • Sofort
  • GyroPay
  • Bancontact
Note: Payment options are automatically shown based on your location during checkout via Stripe.
🏢

Trade Enquiries

We welcome enquiries from distributors who may wish to purchase Kneease devices at volume discounts.

Contact Us for Volume Pricing →